People per group
When is the best day/time of week
Example - Monday 3pm.
How many of your staff members have experience with coffee
None, for the majority this is the ﬁrst time making coffee
Staff range in experience, some have had barista training, a few have no coffee skills
Mostly all staff have had experience but could beneﬁt from further knowledge to improve.
How important is customer satisfaction of coffee
Coffee is optional amongst other beverage choices (alcohol, soft drinks, etc)
Lunch time is the busiest period of the day, coffee is offered after meals as a pleasant way to ﬁnish the experience
High quality is valued in all aspects of business, coffee that is well presented is reasonably important.
Expressions of interest
Coffee machine and coffee grinder are in working order, upgrading equipment in the future may be required
Keeping up to date with refresher training courses and new product information
Email communication regarding queries/questions
Thank you for your order! We will confirm our next available session for you.